The statistics database
ARC (Aleph Reporting Centre)
MIS (Management Information Services)
The Library QA Department is guided by the CPUT Policy on Quality Assurance for general matters and the CPUT Quality Management Department with regard to audits and reviews.
|The Quality Assurance Department (with Marketing) forms part of the Director's Support Team. The Department is responsible for Quality Assurance support as well as Library Research support. It provides library statistical data for all levels of staff, is responsible for the development of the Statistics database and provides training on both the statistics database and the collecting and using of statistics. It further investigates various quality assurance issues and is responsible for maintaining a documentary record of library activities, plans and developments.|