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CSF4: Processes
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CPUT Libraries: Quality Assurance: CSF4: Processes
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CSF4: Processes
Documents
Acquisitions turn-around time summary
Turnover rate stock to circulation
Circulation per student (incl. sl)
Fulfillment of ILL requests 2009
IBL turn-around time 2009
ILL ratio of lending to borrowing
ILL turn-around time 2009
No. of missing & lost items per branch
No. of withdrawn items per branch
Shelving plan 2010
Standards observed by CPUT libraries
Turn-around of items in acquisitions
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