Skip to Main Content
Library
Guides
CPUT Libraries: Quality Assurance
CSF6: Service quality
Enter Search Words
Search
CPUT Libraries: Quality Assurance: CSF6: Service quality
Home
Strategic planning
Toggle Dropdown
Benchmarking
Continuous improvement
Annual reports
Policies, Guidelines and Procedures
Reviews and audits
Toggle Dropdown
2008 Self review
2010 Audit
2014 Audit
Surveys
Statistics database
Standards & Measures
Faculty programme reviews
Toggle Dropdown
Applied Science
Business
Education
Engineering
Health & Wellness
Informatics & Design
Job descriptions
Task lists
Library processes
Information for staff
Library statistics
Marketing
Signage guidelines 2008
Libraries logo
Library marketing strategy 2010
DK Lauch invitation
Presentation for DK launch
Brochures
Athlone
Bellville
Cape Town
Thomas Pattullo
Tygerberg
Wellington
Online forms
Electronic articles order form
Graphic material order form
Student training
2009 user training summary
Attendance register
Course framework - Agriculture
InfoLit course credits
Training evaluation form
Student training 2009
InfoLit Committee - Terms of reference
Student training modules
Books 24/7 CPUT User guide
Database guide
Harvard for dummies
Learning activity 1
Learning activity 2
Learning activity 3
Learning activity 4
Metalib guide
Opstel van bronnelys
Orientation
Reference in assignment
RefWorks guide
Search strategy
SelectedWorks
Wettige gebruik van inligting
Staff training
Training interventions and cost per staff member
Staff training summary
Staff training programmes with attendance figures
Training prospectus 2010
Mentoring & Induction programme - CPUT Libraries
Research
Research notes (example Aug/Sept 2010)
Library workshop
Service
Number of orders by library staff
Summary of queries per branch
Ratio of reference transactions to students
Learning Commons usage
UA-89927696-1